31 October 2006

StyleTap® Platform Version 1.0 Now Available

The official v1.0.001 release of StyleTap Platform is now available! If you purchased a preview copy, you are entitled to a free upgrade to 1.0. (Your existing registration key will work with v1.0) See the Release Notes on the Downloads page for a list of recent changes.

Over the 18 months since we first announced the availability of the preview version, we released 34 separate builds, which were downloaded tens of thousands of times. We added dozens of new features and fixed hundreds of issues.

We've been amazed by the rich diversity of Palm OS® applications, the creativity and enthusiasm of end users and the support and co-operation of Palm OS developers. We're really looking forward to this next stage in the evolution of the StyleTap solution.

Thank you for your interest in StyleTap Platform!

See the news release for the full details...

18 October 2006

Support-Related Comments

We welcome feedback of all kinds concerning StyleTap Platform and to handle that feedback we have organized all of our resources for processing technical issues at our support site.

Conversely, we're not set up to process comments here on the blog – unfortunately the commenting capability was unintentionally left enabled and over the last few days some support-related comments were left by anonymous posters.

We apologize for the inconvenience, but ask that if you left a comment post here on the blog, please go to http://styletap.helpserve.com/index.php and create a support ticket there so that we can work with you to investigate and resolve the issue.

17 October 2006

Version v0.9.165 now available

New preview version (v0.9.165) of StyleTap Platform is now available and includes:

- v1.0 content release candidate
- beaming now supported on more devices
- fixes for specific apps/devices
- fix installation on non-English devices
- optimized screen painting
- new StyleTap API StpUnloadDatabase frees
all memory associated with a closed database

See the "Release Notes" on the Downloads page for more details.

10 October 2006

New Support Site Launched

The StyleTap support pages have been updated in preparation for the upcoming release of v1.0 of StyleTap Platform. In addition to an updated user interface, the most important change is that users are required to verify their email address to open and manage their support tickets. This should reduce the amount of spam we are forced to handle and allow us to spend more time on your support issues.

The new site at http://styletap.helpserve.com/index.php has been updated with most of the support tickets from the previous site. (Recent tickets opened in the last few days will be migrated shortly.) All new support tickets must be opened in the new site, as the old site will be shut down in the next few days.

Please check any saved links you might have into the old site, and update them to point to the new site.

If you have any questions or encounter any problems with the new site, please send an email to support@styletap.com.